Terms & Conditions

TERMS AND CONDITIONS OF USE

Welcome to our website. These are the Terms and Conditions of Use (the “Terms of Use”) which apply to your purchase of goods from HAPPYSHOP, whether you buy through our website at www.happyshop.hk, over the phone or otherwise.

These Terms of Use apply to all users of website HAPPYSHOP.HK (http://www.happyshop.hk) (this website). This website is operated by HOMENITURE LIMITED.

We reserve the right to amend these Terms of Use from time to time in our sole discretion. Customers and visitors are reminded to review the Terms of Use regularly to ensure that they are familiar with the latest version. By accessing and using this website you agree to be bound by the most recent version of these Terms of Use.

You should read these Terms of Use carefully before buying anything from HAPPYSHOP. Any changes to these Terms of Use will be effective for all new orders placed after the change is published in this website. You should check the Terms of Use posted in this website before placing order – they may have changed since your last visit. If you have any questions about the Terms of Use or the goods of HAPPYSHOP, please contact us by WhatsApp or calling to (852) 6587 9357, and do not place order directly prior to getting known of the goods and Terms of Use. By using this website (even if you don't buy any goods), you also agree to be bound by these Terms of Use.

We do our best to accurately describe the items or goods condition or state. It is the responsibilities of the buyer to check the accuracy of the description. We do not accept any responsibility for any misinformation about any goods that we sell whatsoever. We try to make sure that all information in HAPPYSHOP website, including descriptions of our goods and listed prices, are accurate and correct at all times. However, shall mistakes happen, we will try to remediate all errors in the information in this website as soon as reasonably possible. In particular you should be aware that:

The colors of goods as shown on the website will depend on many factors – including your display settings;
The sizes and shapes of the goods may differ in real life from how they appear on your screen. We provide dimensions and measurements in the descriptions of the goods and it is your responsibility to check that the actual size of each item is suitable for your purpose;
Pictures and images in the website are the actual item/goods and we try to be accurate as much as possible on its information;
We reserve the right to withdraw any goods from sale at any time;
We will do our best to deliver your goods in accordance with the delivery date set out in invoice or Delivery Date as stated in our email, but please note that all agreed delivery dates may have to change due to unforeseen reason. Please see section Delivery Time for more information about delivery;
In principle, our online prices are fixed and may be revised from time to time. Shall there be any price discrepancy, we reserve the right to adjust prices, goods and special offers at our discretion.

Placing your order

After you place your order via HAPPYSHOP website, an email will be sent to you listing the details of your order which you have submitted to HAPPYSHOP. Please note that the email is simply an acknowledgement that your order has been received by HAPPYSHOP and it does not mean that the goods listed in the email are on hold and does not form a binding contract. Goods are referred to as sold out only after full payment is settled. Once goods are sold out, they are non-refundable and non-exchangeable.

In our workshop

We do not intend to offend anyone, but we need to advise our visitors:

Collections are welcome from our workshop in our normal working hours.
Visitors are visiting our workshop at their own risk, liability and responsibility.
While visitors are visiting our workshop, they have to bear the compensation and corresponding responsibility in case of any third party injuries or any damages to the workshop, goods or facilities due to their visit.
Once visitors enter and visit our workshop, it means that they agree to be bound by the latest of verion of these Terms of Use.

Any contract shall consist of the buyer’s order and the seller’s acceptance thereof. Any order accepted by the seller shall be subject to the seller’s Terms of Use and no other terms shall apply unless expressly agreed in writing by the seller.

Booking the Delivery

Any misinformation provided by customers to us such as not describing accurately any difficulties we may encounter in order to deliver the item/goods (e.g. item is too large for entering lift or the flat, walk-up is required but it was not stated at the time of purchase, or no one can be reached at the agreed delivery time), this could result in an extra charge as appropriate or else the goods will be handled by customers themselves.

Please check the measurements of the goods you are buying to make sure there is enough space at the delivery address for delivery to take place. This includes checking that there is suitable access to the delivery address; if delivery cannot be made due to any reason that is not within our reasonable control (including your absence at the time of delivery), you agree to pay our reasonable additional fees for storage and redelivery, including an administration fee for re-arranging delivery. We will inform you of the cost of these fees as soon as reasonably practicable, and you agree that your original delivery fee is used for compensation for the time and expenses incurred for the failed delivery.

On delivery, the delivery document must be signed by you or the trustee arranged by you to confirm that the delivery has taken place and conditions of the delivered goods are accepted. Please note that signing the delivery document (no matter by you or the trustee arranged by you) means the conditions of the delivered goods are accepted by buyers. Once goods are delivered to you, you are the owner of those goods, and those goods are at your risk from that point. It means that you are responsible for any follow-up damages, loss or destruction. HAPPYSHOP is not responsible for the conditions thereafter.

Personal Information and Privacy

We respect the privacy rights of visitors to this website. Except where specifically stated, all personal information collected by us shall be handled strictly in accordance with the Privacy Policy located at http://www.happyshop.hk/privacy_tc.

At times, you may be required to provide us with personal information. Refusal to provide such information may mean that you are unable to access certain parts of this website, or may render us unable to handle any applications or requests you may make and/or provide you with any products or services. If you are under the age of 18, consent from your parent or guardian is required before you provide us with any personal information.

Intellectual Property Rights

This website and any information available on it including, but not limited to, text, graphics, icons, images, software, source code and trade marks, are protected by copyright, design, trade mark and other Intellectual Property Rights owned or controlled by us and/or our licensors. You may not copy, reproduce, republish, upload, download, post, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents or any part of this Website for any purpose without our prior written permission except that you may download materials displayed on the site for non-commercial, home personal use only as long as you keep all copyright, trade mark and other proprietary notices intact.

All right, title and interest in the Intellectual Property Rights in this website shall at all times remain the property of us and/or our licensors. Customers and visitors are not authorized to use the same unless you have obtained express written permission from us and/or our licensors, as the case may be.

Warranties

The information provided on this website is for reference only. To the extent permitted by law, we disclaim all implied and/or express warranties and make no representation as to the accuracy, suitability, applicability or completeness of any information on this website. We assume no liability for any loss or damage arising from the use or reliance of the information on this website or for anything posted on or linked to this website, including without limitation any mistake, error, omission, infringement, defamation, falsehood or other material or omission that might offend or otherwise give rise to any claim or complaint.

We disclaim any endorsement or recommendation of any person, organisation, name, product or service referred to in this website. We further disclaim all liability in relation to information or materials posted by advertisers or sponsors on this website.

We make no warranties or representations in respect of your ability to access this website, and do not warrant that the functions of this website shall be uninterrupted or error or defect free.

None of our agents or representatives are authorised to make any warranties, representations or statements regarding any information on this website and we shall not in any way be bound by any such unauthorised warranties, representations or statements.

Disclaimer

This website and its contents are provided on the basis of information available. We only offer online shopping place, so we will not be liable to (except regulations already implied by law) and will not compensate (including pecuniary beneifits or intangible losses) any direct, indirect, accidental, consequential or punitive damages/loss due to this website’s content or using any products purchased from this website.

We reserve the right, but undertake no duty, to review edit or otherwise change this website and any information contained on this Website at our sole discretion and without notice.

If we do not act in relation to a breach of these Terms of Use by you, this does not waive our right to take action in respect of a similar breach of the Terms of Use by you in the future.

Leagal Supervision and Liability Limitation

These Terms of Use shall be governed by the laws of the Hong Kong Special Administrative Region. You and HOMENITURE LIMITED agree to submit to the exclusive jurisdiction of the Hong Kong courts for determining any disputes arising for or in relation to these Terms of Use.

By accessing and using this website, you acknowledge and accept that the use of this website is at your own risk. We shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for loss of profit or revenue arising out of any use of, access to, or inability to use or access the Website. Without limiting the foregoing:

THIS WEBSITE AND ALL INFORMATION AND MATERIALS CONTAINED ON IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT.

WE HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THIS WEBSITE.

WE ASSUME NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE WEBSITE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THIS WEBSITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THIS WEBSITE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THIS WEBSITE.

Use Stoppage

When we discover any act which is against the law or harmful to this website or third party, we reserve the right of suspending or stopping anyone to enter part or whole of this website without prior notice.